Privacy Policy

1. Introduction

Griffin Data Services, LLC (hereinafter referred to as "Claims Calculator," "we," "us," or "our") is committed to protecting the privacy and security of your personal data that we collect or control. This Privacy Policy ("Policy") provides notice of our privacy practices in relation to our interactions with you online through our Website or any application operated by us, including, but not limited to, the Claims Calculator software (collectively "Software").

You can learn about our commitment to privacy with this Policy describing how we collect, use, handle, share and disclose information we receive or you provide. This Policy also describes your choices regarding use, access and correction of your personal information.

2. Information Collection and Use

We may require or request you to provide us with certain personally identifiable information, including but not limited to your name, phone number, email address, social security number or credit card number, (collectively, "Personal Information"). The Personal Information that we collect is in the normal course of business, whether by registering an account, expressing interest in the services, or using the Software.

3. How We Use Your Information

We use the Personal Information we collect for various purposes, including but not limited to:

• Providing, maintaining, and improving our Software and services
• Processing and analyzing insurance claim documents
• Generating analysis reports and recommendations
• Communicating with you about your account and our services
• Processing payments and managing subscriptions
• Providing customer support and responding to inquiries
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring security

4. Data Security

We implement appropriate technical and organizational security measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and multi-factor authentication
• Regular Audits: Security assessments and vulnerability testing
• Data Backup: Secure backup and recovery procedures
• Employee Training: Staff trained on data protection practices and confidentiality
• Secure Infrastructure: Cloud-based security with regular updates and monitoring

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your Personal Information to third parties without your consent, except as described in this Policy. We may share your information with trusted third-party service providers who assist us in operating our Software, conducting our business, or servicing you.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your Personal Information:

• Access: Request copies of your Personal Information we hold
• Correction: Update or correct inaccurate or incomplete information
• Deletion: Request deletion of your Personal Information (right to be forgotten)
• Portability: Receive your Personal Information in a structured, commonly used format
• Restriction: Limit how we process your Personal Information
• Objection: Object to certain types of processing, including direct marketing

7. Children's Privacy

Our Software is not intended for children under 18 years of age. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected Personal Information from a child under 18, we will take immediate steps to delete such information from our systems.

8. AI and Automated Processing

We use artificial intelligence and automated systems to analyze your claim documents and provide analysis results. This automated processing is necessary for providing our core Software functionality and does not involve decisions that significantly affect you without human review.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the updated Policy on our Website with a new "Last Updated" date and notify you via email or through our Software.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@claimscalculator.com
• General Inquiries: support@claimscalculator.com